AS
Andrew S

1 reviews | Active since Mar 2009

27 Feb 2024, 13:23

Money for Nothing

I have been with CellC since 2006. Year In and year out I have renewed my contracts. at one stage I had 5 contracts with them. This was until COVID. Since then I have had debt problems, and have not been able to pay all my accounts, hence they fell into arrears. Two years ago I entered into a contract with a laptop over three years. No-one said that that for the first time in my dealings with them that they would increase my premiums mid -contract. I have had the sim-card deactivated because the modem I had it in has gone missing. Now I am paying extra for nothing. My number with them is no longer working.

0
Replies (2)
Cell C
Cell C's reply27 Feb 2024, 13:33
Official
Dear Andrew Searle Thank you for contacting Cell C regarding your Cell C account.  
  
Please receive our apologies for the unpleasant experience received thus far,
 
The matter has been escalated for further assistance, please expect a call from us to assist.  Regards
Cell C | MN
Cell C
Cell C's reply29 Feb 2024, 12:06
Official
Dear Andrew Searle

Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.

Regards
Cell C | NH