MC
Marnu C

1 reviews | Active since Nov 2018

08 Oct 2021, 17:41

Money Centered. Not customer Focused.

Have 3x cellphone a wifi contracts with them, 2x finished both 24 month contracts and did telephonic and email cancelations in advance, they stated I must still pay in, which I did.

Months later. They still demanding more money with NO One to assist or speak to

easy to answer when we have to pay but when we need help cellc staff is not available or smart enough to know what to do next !!

I was going to sign new contracts but it’s definitely happening with another provider after these terrible experiences with cellc

0
Replies (1)
Cell C
Cell C's reply08 Oct 2021, 18:26
Official
Hi Marnu 

Thank you for writing to us.

We have received your review regarding your Cell C contract cancellation.

Please note that we have updated our banking details to the details below:

Cell C banking details Our banking details are:
- Bank: Nedbank
- Branch Code: 196005
- Account Number: ***
- Account Name: Cell C SP
-  Reference number: *** 
Please send us your query with your proof of payments  and your contact number to *** so we can assist.

^NZ

Best regards,