Mobile network not available cost me a job

<p>You lack of communication really annoys me, 6 hours without network and still counting, I lost out on a job interview (phone interview) because of Cellc, i cannot make calls nor receive/sms, I have spoken to 4 agents:</p> <p>Zama: Logged a complaint with Ref: ********** 388, helpful but never got back to me</p> <p>Ziyanda: Advised she is speeding up process then transfered me to Technical Support</p> <p>Zanele (Technical support): Ask for my number, whispered with her colleagues on the side and kept quiet, I said "hello" til I hung up, I find it very rude if someone puts me on hold or keep quiet without telling " What happend to telephone etiquette?" I quesss your QA is not qualified and trained to assist your agents on how to deal with clients.</p> <p>Slindile: Helpful as well but gave me the same story, she advised i cannot speak with management as they are in a meeting.</p> <p> </p> <p>So tell me Cellc how are you going to compensate me for the loss of calls i missed which one was a job interview and which I was very confident about getting face to face interview? </p> <p> </p> <p>Think of all emergencies we had, someone would be dying and put on speed dial for crying out loud..... I tried roaming it didnt work.....sort your mess NOW 6 hours is too much without a working phone, when you debit our accounts everything end you dont feel sorry, why should we? </p> <p> </p> <p>I just took a new contract with Cellc on friday and now i regret. </p> <p> </p> <p>Get back you me asap on my email ********** And tell me how you going to fix today's mess and what you going to do to prevent it from happening againe or i want my 3 contracts cancelled immediately. </p> <p> </p>