TR
Tiisetso R

1 reviews | Active since Jul 2017

11 Jul 2017, 08:57

Mobile Equipment Claim

<p>i lost my phone a week a ago and submitted the forms as advised by cellc on the 5th, got an automated email stating that Csurance will be in contact with me within the next 24hours, 6 days later and im still not contacted. whenever you call their assist line you hold for more than 30 mins. their service is really appalling as a first time claimer!! </p> <p> </p> <p>Tiisetso Ramokgola</p> <p> ********** / ********** </p>

0
Replies (2)
Cell C
Cell C's reply11 Jul 2017, 09:23
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply12 Jul 2017, 12:31
Official

Skhumbuzo confirmed that he has contacted you and provided interim feedback.

Regards

Cell C | PN

Best regards,