ML
Motheo L
1 reviews | Active since Aug 2015
09 Feb 2021, 15:32
Mobile Data on but No internet connection
For 4 days now, I have been having no internet Access on both my mobile phones even though mobile data is switched on.
Network settings have been reset and phone restarted many time but the issue still persists.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
09 Feb 2021, 15:47Good afternoon Motheo
Thank you for reaching out to Cell C.
We have received your review regarding the network issue you're experiencing.
Kindly change your network settings to "Automatic", activate Data Roaming, restart your device, and try to connect.
If the issue still persists, kindly send us your query via "Private Reply" with your physical address and an alternative contact number.
^NZ
Thank you for reaching out to Cell C.
We have received your review regarding the network issue you're experiencing.
Kindly change your network settings to "Automatic", activate Data Roaming, restart your device, and try to connect.
If the issue still persists, kindly send us your query via "Private Reply" with your physical address and an alternative contact number.
^NZ
Best regards,
Cell C's reply09 Feb 2021, 15:47
Official
Good afternoon Motheo
Thank you for reaching out to Cell C.
We have received your review regarding the network issue you're experiencing.
Kindly change your network settings to "Automatic", activate Data Roaming, restart your device, and try to connect.
If the issue still persists, kindly send us your query via "Private Reply" with your physical address and an alternative contact number.
^NZ
Thank you for reaching out to Cell C.
We have received your review regarding the network issue you're experiencing.
Kindly change your network settings to "Automatic", activate Data Roaming, restart your device, and try to connect.
If the issue still persists, kindly send us your query via "Private Reply" with your physical address and an alternative contact number.
^NZ
Best regards,
ML
Motheo L's updateReviewer Update
09 Feb 2021, 20:39Issue still persists.
I followed your advise and internet connectivity is non existent as it is on and off.
I was advised by a consultant on twitter to change network to Vodacom but still no change. This is on both my CellC contracts.
Physical address: Ext 3 Block VV bodikela street Soshanguv
Contact no: ***/ ***
I followed your advise and internet connectivity is non existent as it is on and off.
I was advised by a consultant on twitter to change network to Vodacom but still no change. This is on both my CellC contracts.
Physical address: Ext 3 Block VV bodikela street Soshanguv
Contact no: ***/ ***
ML
Motheo L's update09 Feb 2021, 20:39
Reviewer Update
Issue still persists.
I followed your advise and internet connectivity is non existent as it is on and off.
I was advised by a consultant on twitter to change network to Vodacom but still no change. This is on both my CellC contracts.
Physical address: Ext 3 Block VV bodikela street Soshanguv
Contact no: ***/ ***
I followed your advise and internet connectivity is non existent as it is on and off.
I was advised by a consultant on twitter to change network to Vodacom but still no change. This is on both my CellC contracts.
Physical address: Ext 3 Block VV bodikela street Soshanguv
Contact no: ***/ ***