MOBICELL TABLET SOLO

A sales representative called me on 30 Oct 2015 offering me a tablet, I accepted. It was delivered on 6 Nov 2015. The phone was not functioning properly (over heats and shuts down + battery life is very poor and takes 9 hours to be fully charged) I booked it in for assessment 09 Nov 2015 and it was not collected. I phoned to follow up on the 15 Nov 2015, I was on hold for 20 minutes.<br> I called again on the 20 Nov 2015 to follow up, cell c told me that they will collect the phone 23 Nov 2015.<br> 24 Nov 2015 the phone was still not collected, I phoned again and cell c told me that its not their fault I should follow up with RAM. I called RAM and the collection was not booked.<br> The last call centre agent I spoke to was rude. <br> Poor Quality Tablet<br> Poor Customer Service<br> Takes 10 to 15 minutes to get through.<br>