1 reviews | Active since May 2017
Mistake on their website for price of phone, and I lose out
<p>Cell C had the incorrect price on their website for a new phone at the cash price. I bought two. Money went off my credit card etc. Now I get told that it was an error on their part, and I will get refunded. </p> <p>However, where in their terms and conditions does it cover that I have to accept a refund and not insist on getting the goods delivered at the price i paid for it? I have screenshots of the phone at the price that they offered, screenshots of mycart and email confirmation of my purchase. I have requested for these terms and conditions, and had no response. Pretty sure I have a case in terms of NCA and CPA. </p>
Hi Mandy
We have referred this matter to the relevant department for assistance. Feedback will follow.
Regards
Cell C | PN
Hi Mandy
We have referred this matter to the relevant department for assistance. Feedback will follow.
Regards
Cell C | PN
Hi Mandy
Our sales team will contact you for further assistance.
Regards
Cell C | PN
Hi Mandy
Our sales team will contact you for further assistance.
Regards
Cell C | PN
We have received feedback from our sales team, confirming that you have been contacted and assisted with this matter.
Regards
Cell C | PN
We have received feedback from our sales team, confirming that you have been contacted and assisted with this matter.
Regards
Cell C | PN
