mistake of cell c representative cost me R1000

I asked about the different options of data accounts cell c has to offer at the somerset west mall branch. I specifically requested to get a contract that would cut off after my 2GB were used up, instead I was given one that I said I did not want, were after the data is used it goes to per MB billing with the result that my cell c payment this month was over R1000 and I am stuck with a contract I did not want. Luckily I managed to have someone at the call center set the cut off as I wish for the future.<br> <br> The representative admits that it was his fault, but there is nothing he can do about it now and the costs (R1000) of his mistake is on me. <br> I feel taken advantage of and for the first time after 10 years with cell c I am contemplating to change my provider.