cE
chanel E
1 reviews | Active since Feb 2020
05 May 2022, 09:00
missing data
I have been going back and forth as a i dealt with a call center agent that was not friendly, i had 10.24 gb data left on monday and on tuesday morning the data was missing when i called in this morning the voice prompt gave me the available data i have left of 10.24gb but it's missing i was advised that a manager will you back and nothing. cell c is bad
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Replies (3)
Cell C's replyOfficial
05 May 2022, 09:32Good day Chanel
Thank you for reaching out to us.
We would like to apologize for the unpleasant service experienced.
Please note that our records show that you have used up all your data.
^SM
Thank you for reaching out to us.
We would like to apologize for the unpleasant service experienced.
Please note that our records show that you have used up all your data.
^SM
Best regards,
Cell C's reply05 May 2022, 09:32
Official
Good day Chanel
Thank you for reaching out to us.
We would like to apologize for the unpleasant service experienced.
Please note that our records show that you have used up all your data.
^SM
Thank you for reaching out to us.
We would like to apologize for the unpleasant service experienced.
Please note that our records show that you have used up all your data.
^SM
Best regards,
cE
chanel E's updateReviewer Update
05 May 2022, 09:48your records are incorrect how can i use over 10 gig data while i was asleep this is not right cell c is a bad network. you will fix this
cE
chanel E's update05 May 2022, 09:48
Reviewer Update
your records are incorrect how can i use over 10 gig data while i was asleep this is not right cell c is a bad network. you will fix this
Cell C's replyOfficial
05 May 2022, 12:32Some of the data expired today and the other was used.
^SM
^SM
Best regards,
Cell C's reply05 May 2022, 12:32
Official
Some of the data expired today and the other was used.
^SM
^SM
Best regards,