Misrepresentation

Well over a year ago my 2 year contract expired and Cell C converted same to a month to month contract. This worked perfectly fine for a year or so. However from about 2 months ago, Cell C staff hounded me every few days to renew this contract. But what they didnt explain or couldnt explain was why it was necessary to renew a month to month contract. Any, i renewed as per their request for a period of 2 years from 1st August 2022 AS PER THEIR RECOMMENDATIONS. This was done on a top up basis. But what the representative did not inform me was that i would now lose certain benefits and that is that i would no longer be able to make whatsapp video calls or send and receive whatsapp calls. In my opinion this was absolute misrepresentation and i am most disatisfied with your service!! I want this sorted out immediately failing which i will after many years with Cell C, move to a service provider who acts in their customers interests, unlike Cell C.