BM
Bontle M

1 reviews | Active since Sept 2015

22 Sept 2015, 12:59

Misled by *********** consultants

About two months ago I received a phone call from cell c selling me one of their product . Lady who phoned me sold me a deal I could not refuse. A portable wifi router with 5 gig at only R99 per month. \Great offer right?". To my surprise the following month more that R400 was debit from my account . I raised a query and was told it would be resolved. About a month ago I was contacted by Palesa Nhlapo who told me that my contract would be cancelled with immediate effect and that I would get my refund back. Great!<br> <br> This month again R1 100 went out of my account "

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Replies (1)
Cell C
Cell C's reply22 Sept 2015, 13:05
Official
Hello bontlem23@,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.

Regards
Cell C | PN