1 reviews | Active since Jun 2016

09 Jun 2016, 06:42

misled by cell c on new contract

<p>during March 2016 i received half of my package namely a router,Huawei e5573 lite and explained to me via telephone that it also includes a Samsung j5 handset.March 23rd followed it up by receiving *** and will get feedback within 48 hours=no response up to date.On 2016.05.06 again a follow up by me with another *** given to me=no response up to date.</p>

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Replies (2)
Cell C
Cell C's reply09 Jun 2016, 06:56
Official

Thank you for posting to us.

We have requested one of our consultants to follow up on this matter and assist. Apologies for the manner in which this matter was handled.

Regards

Cell C | PN

's update09 Jun 2016, 07:08
Reviewer Update

it is the 3rd time you apologise and the 3rd time a consultant been appointed to handle and get me feedback,apologies not exepted,give me results