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jevan F

1 reviews | Active since Mar 2016

09 May 2017, 08:05

Misleading prices

<p>Late December, i got a call from cell c to sell me a contract. In the package i was sold was a cellphone and a tablet. The sales consultant repeatedly told me that it would be R220 p.m for both. To my surprise they started debiting R355 monthly from my account. I called to enquire and found out that the consultant did not give me the proper prices and i must now R355 or give the tablet back and only keep the cellphone. I then did not agree to that. Yesterday the sales consultant called me and told me that cellc will give me R800 than i must continue paying R355 p.m i am also not keen on this idea. I cannot be held liable for someone else's mistake. If i enter a store and something is advertised for R220 and upon checkout its suddenly R355 i will insist on paying R220 and i will only pay R220</p>

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Replies (1)
Cell C
Cell C's reply09 May 2017, 08:34
Official

Hi Jevan

We will get one of our team members to follow up on this matter and assist. You will be provided with feedback.

Regards

Cell C | PN

Best regards,