Misleading information

Horrible and misleading I have been a cell c customer for many years now and last year and this year again I’ve found myself in a position where I’ve been provide with misleading information. Last year I app**** for a contract with was approved, then declined then approved again (where I was contacted by the consultants not making an enquiry myself) When making contact I get different information from what I was provided with. I mailed the same complaints department a Team leader emailed me and never provide me with feedback This year I requested an upgrade on one of my contracts the lady I spoke to did everything telephonically and advise me I should receive my device within 5-7 days. The following day I received another call form a gentlemen advising me the lady I spoke to **** to me as my contract is not due for an upgrade. Last week I received an email from another consultant requesting me to sign terms and conditions and provide them with my ID copy which I did. Today I called an no one knew the gentlemen I spoke to. I requested to speak to a manager which no one wanted to assist me with they would advise me they would transfer then drop the call. I finically called the gentlemen on his number on the email and he advised that its not approved his waiting the vetting department to get back to him. I’m so sick and tired of Cell C – I’m really considering paying up my contract and moving to a different service provider and logging a ombudsman complaint