1 reviews | Active since Mar 2009
Misleading information
<p>So, VERY happy that cellc is having Awesome deals this month with Data (WELL DONE!) and that they have the best phone on the market available - SONY - ......BUT....... Upgraded last week Friday, 05/05/17 on both my contracts. Wife's Samsung was delivered on Monday. Phone upgrades, "no we don't know were your phone is but there is stock available". Phone them again on Tuesday "don't know why you haven't received your phone yet, but we will release it to the couriers now". Wednesday phone again, (this morning) and now I'm told "oh, there is a stock problem on sony, don't know when you will get it, cannot give you a e.t.a." Same sales team, 3 different answers. not acceptable.</p>
Hi Juan
Thank you for notifying us of the above, we'll ensure that this matter is sorted. Apologies for the inconvenience caused.
One of our team members will contact you shortly.
Regards
Cell C | PN
Best regards,
Hi Juan
Thank you for notifying us of the above, we'll ensure that this matter is sorted. Apologies for the inconvenience caused.
One of our team members will contact you shortly.
Regards
Cell C | PN
Best regards,
Got a call from the Social Media department yesterday. Got the right answer and some clarity on my situation. Very profesional and friendly feedback with the facts. THank you Cellc. Just sad that you guys always need to sort out the problems and not from first line communication.
Got a call from the Social Media department yesterday. Got the right answer and some clarity on my situation. Very profesional and friendly feedback with the facts. THank you Cellc. Just sad that you guys always need to sort out the problems and not from first line communication.
Just received my phone, before the promised date, good work! HOWEVER..... no Sony Headset, as advertised, received. Please assist
Just received my phone, before the promised date, good work! HOWEVER..... no Sony Headset, as advertised, received. Please assist
Hi Juan
Good work indeed!
Don't worry, we'll assist you.
Regards
Cell C | PN
Best regards,
Hi Juan
Good work indeed!
Don't worry, we'll assist you.
Regards
Cell C | PN
Best regards,
Always read the fine print ..... Marketing people are so clever. Nevermind the head set, registered on Xperia lounge, redeemed my headset, waiting for delivery.
Always read the fine print ..... Marketing people are so clever. Nevermind the head set, registered on Xperia lounge, redeemed my headset, waiting for delivery.
