DJ
Debbie J

1 reviews | Active since Feb 2013

22 Jul 2015, 13:28

Misleading info

I app**** for a modem line on Monday, the call centre agent confirm that the application was approved, today when I called Cell C to find out when they will be delivering the modem, the gentleman advised that the application is with the validation department. Now how can a contract be approved but still with the validation department??

0
Replies (1)
Cell C
Cell C's reply22 Jul 2015, 14:10
Official
Hello DebbieJ137,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,