MISLEADING CUSTOMERS

I received an apology from Cell C, for which I thank them, but it does not solve my problem. I have been to three different places and have been told that they cannot Rica that sim card. Ten rand is not a lot of money, but it is my money. And I was advised they will Rica the sim. So what do I do now? Wasting my time and money trying to Rica when I was told it will be done. The sim is useless to me now.<br>