MISLEADING CONTRACT

<p>I was due for an upgrade and got a contract stating I will be paying R148.25 per month starting from the 07/07/2016.The contract states I wil be rec'ving 1gb free at 0.00 charge for 24months. I have 2 contracts(one paying R108.+), end of Oct they debited R404.00, when I called to enquire, they said they billed me for the 1gb data as it was valid for 3 months. I dont see any mentioning of 3 months on the cpy of the contract, they said they will listen to the recording, no one revert to me. I asked for Ntokozo to confirm my monthly premium for 2lines, she said R256+, I paid R257.00 on the 27 oct 2016, but now the line is suspended. Why was I not contact befor they decided to bill me for the data and when I phone the call centre, the agent does agree with me that this is not fair to be billed an amount not communicated and also said Cellc will debit less the amount at the end of Nov, but why suspending my line, let them reverse the credit and bill me the normal amount for end of Nov and uplift the status. What happened to the payment I made on the 27 Oct 2016? This is just unacceptable.</p>