SH
Shereen H

1 reviews | Active since Jul 2019

15 Dec 2023, 14:19

Misleading Adverti*****t

Cell C is advertising online and in their brochures on the Samsung Galaxy Active 5 watches knowing very well that they don't have the watches.

They disappoint their customers and then we are forced to take phones only when they advertise watches that they say is discontinued.

I waited for over a week only to be told the watches are discontinued. This is extremely bad customer service. You can't advertise something you don't have it's misleading to your customers.

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Replies (1)
Cell C
Cell C's reply15 Dec 2023, 14:41
Official
Dear Shereen Hughes

Thank you for reaching out.

We are sorry to hear of the unpleasant service received from us thus far , unfortunately the stock we had in hand was finished . Our products are subject to stock availability .

Regards
Cell C | NH