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Danie D

1 reviews | Active since Nov 2013

04 Apr 2019, 13:49

Misleading adds from Cell C

I signed up for a 200GB home package (router included) on Monday following an adverti*****t in Cell C's latest deals booklet. The shop at Amanzimtoti told me they do not have stock of the home router as it is a new model. It was ordered immediately I was told.

I phoned today, Thursday (13:30) and it still has not arrived. How can Cell C advertise stuff if they do not have stock?? This is really poor!

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Replies (3)
Cell C
Cell C's reply04 Apr 2019, 14:07
Official
Good afternoon Danie

Apologies for the delay.

We have followed up with the store and will provide feedback as soon as possible.

Regards

Cell C
Cell C's reply08 Apr 2019, 08:48
Official
Theodorah attempted to reach you telephonically, with no success.  Please refer to the email sent to you.

Regards
DA
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Danie D's update08 Apr 2019, 12:25
Reviewer Update
Hi I missed two calls from Cell C - however this issue is now resolved in my opinion. I now know where to go for real service.