Mislead with contract upgrade

I am referring to complaint logged on 13 March ref nr ***. There has been no attempt from Cell C's side to resolve this call. <br> Furthermore, Sunday morning Cell C finally migrates me to the new contract (without above being resolved), but I only get allocated R24 airtime instead of R150 AND my additional data bundles that I have bought separately (in other words not contract data) is taken away. <br> It's taking Cell C more than two weeks now to resolve my call.