CA
Caroline A
1 reviews | Active since Oct 2013
23 Apr 2015, 07:20
Mislead by poorly trained call centre agent
I spoke to one of the call centre ladies on 30 March 2015 as I wanted to pay up my contract. I have a Post paid Smart Chat 3GB contract. She told me that I had two options. Option 1 : Pay up and cancel contract with Cell C. Option 2
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Cell C's replyOfficial
23 Apr 2015, 08:20Hello Caroline Amrouni,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Cell C's reply23 Apr 2015, 08:20
Official
Hello Caroline Amrouni,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN