MISELLING

MY CONTRACT WAS DUE TO END IN JUNE AND I RECIEVED A PHONE CALL TO SAY I QUALIFY FOR AN UPGRADE. I REFUSED AND THE SALES PERSON ASKED ME WHY THEN I SAID BECAUSE I HAVE A PHONE AND DONT SEE THE NEED FOR A NEW PHONE. HE THEN TOLD ME ABOUT THE SAMSUNG CORE PRIME AND TOLD ME THAT CELLC HAS A SPECIAL RUNNING FOR R360 FOR THE 2 PHONES. I WASNT FAMI**** WITH THE PHONE AND TOLD HIM TO EXPLAIN HOW IT LOOKS TO ME AND HE SAID IT IS SIMILAR TO THE S4 AS WELL AS ITS FEATURES. MY DEBIT ORDER WENT OFF IN JULY AND THE TOTAL AMOUNT IS R380.82. YES ITS A 20.82 EXTRA BUT IF I MULTIPLY THAT BY THE 24 MONTHS THE TOTAL AMOUNT WILL BE R499.68. AND I AM NOT HAPPY THAT I HAVE TO PAY THAT EXTRA BECAUSE THE ONLY REASON I TOOK THE PACKAGE IS BECAUSE I WAS TOLD ITS GOING TO BE R360. I CANNOT CANCEL THE CONTRACT BUT I WANT MY INSTALMENT TO BE ADJUSTED TO THE AMOUNT I WAS PROMISED. THIS IS REALLY PATHETIC. I CANNOT WAIT FOR THESE 2 YEARS TO BE OVER SO I CAN LEAVE CELLC FOR GOOD. I HAVE BEEN A LOYAL CLIENT FOR 7 YEARS AND I FEEL ENOUGH IS ENOUGH BECAUSE THIS ISNT THE FIRST TIME THEY HAVE DISAPOINTED ME.