Mis-information of Data Expiration

Dear my ex-***** Cell C,<br> I have been with you on a 24month contract, after which it moved to monthly. I have fully played in part in paying for the service you rendered to me. Now that I decide to cancel you mistreat me and disrespect me as follows:<br> <br> 1. You did not advice me that all 800min, 2 GIGS,1000SMS/SMS will be forfeited/disappear.<br> 2. You have debited my account for R+-530 even though I did not receive any benefits for the payment.<br> 3. Your call center agents are dishonest and gave me conflicting information when trying to resolve this issue.<br> <br> I have been trying to separate myself from you, gold digger, but you make it impossible for me. I know you still love me but please its time to let go, and stop being bitter about my relationship with Vodacom.<br> <br> Cell C, be Network mature enough to assist me in getting back all that is due to me, and move on with your life. I am sure there's someone out there for you to be with. <br> <br> In closing, I want to give you this advice:<br> <br> 1. Escalate and resolve.<br> 2. Train call center agents - focus on ethics <br> 3. CARE about your CUSTOMERS - They give you bread and butter. <br> 4. Don't be ARROGANT<br> <br> Yours in distress<br> <br> Your ex-*****<br>