1 reviews | Active since Mar 2016
Minutes *******
I have been a Loyal Client with Cell C for over 10 years now, I am just very dissapointed and upset, when I did my last contract upgrade, I still have my old phone and simcard, I just updated it to a data package, but all my benefits that i still had just vanished, I had over 5 000 mins left on my previous contract and when the upgrade kicked in all my minutes just disapeared no explantion nothing, I did pay for that minutes its mine and it should remain with me because all the details are still the same the only thing that changes is the contract terms, but what ever is on the contract should remain there I am made as hell, how can they just take 5000 min as if it is nothing this was accummulated over the years for i service I paid for who give anyone the right to just take it away not good business practice
Kindly note that if the upgrade is immediate you will not be able to carry over available minutes when you upgrade. You will lose any unused airtime, minutes, SMS bundles as well as data bundles that you may currently have available. Therefore, it is important to use your airtime, SMS bundles and data bundles before you upgrade.
Please refer to this link https://www.cellc.co.za/cellc/faq-upgrade-information
^PN
Kindly note that if the upgrade is immediate you will not be able to carry over available minutes when you upgrade. You will lose any unused airtime, minutes, SMS bundles as well as data bundles that you may currently have available. Therefore, it is important to use your airtime, SMS bundles and data bundles before you upgrade.
Please refer to this link https://www.cellc.co.za/cellc/faq-upgrade-information
^PN
