1 reviews | Active since Sept 2016

18 Dec 2016, 19:12

Mind blown

<p>Ok so firstly cell c store commits ***** on my account yes stole...... a staff member stole we reported it and was told by the ***** department that the store would get hold of me AND they never did, then instead of going to another service provider I decided to to stay with cell cas the *****s department did there part and refunded me the ****** amount still blown away that a staff member could get away with this , anyway went in the get my 3 new phones for myself, my daughter and my wife for Christmas as one of my contract are coming to an end........ I got the two and was told to come in and do the paper for my third phone which was for my wife as they did not have any stock so they ordered it and I went to collect it and they said sorry you are declined however I could get it on a upgrade no problem I don't want a upgrade I want a new number....... did my own credit report and I say nothing wrong except my one credit cards which was only two months late.........why are you willing to give me the same phone on a up grade but not on a new number why ..... do I take my biz somewhere else..... went to Vodacom just to compare and approved there but I would prefer to stick to one service provider please check I have never missed a payment really </p>

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Replies (3)
Cell C
Cell C's reply19 Dec 2016, 07:03
Official

Thank you for posting to us.

We have referred this matter to our team members for assistance. Do expect communication.

Regards

Cell C | PN

Best regards,

's update19 Dec 2016, 16:41
Reviewer Update

Nobody called today....

's update20 Dec 2016, 11:40
Reviewer Update

was promised a call at 8:30. This morning and still no call