1 reviews | Active since Mar 2019
Migration Nightmare!
The worst! They migrate my account to Vodacom and indicate in the recording "we are busy improving our services to you" - what *******. Ever since they have migrated my phone to Vodacom, I have to go through various steps every time I switch my phone off or move into a different reception area (while travelling) and have to search for an available network - this is EVERY TIME!! I have called the contact centre but no assistance. I do have my Data Roaming on all the time and I still have the same problem. I did not ask for the migration - I had no option - I was just informed and now this! It is also a security issue as I am not even aware all the time that I no longer have connectivity. If something happens to me, what will Cell C do?????? I want to cancel my two contracts immediately so that I can move my contract to Vodacom and not have this migration issue. Can someone competent from Cell C contact me to facilitate this cancellation of my two contracts?
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
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Please expect a call from our support team.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect a call from our support team.
^YM
