Migration Fee and Price Increase

In September 2014 I contacted the Cell C upgrade department for a Samsung Grand Neo on my *** contract and I was advised that it will cost me R229.00 per month on a top up contract for the next twenty four months and we agreed on the terms and conditions as usual. They delivered the handset and I was happy with it however I had a problem with package since Samsung doesn't have BIS, so I called the same upgrade department within seven days for migration from the minutes to data package and I was told that it was possible and that they will log a case and someone was going to call me.<br> <br> No one called me until I made another call in December to find out what exactly was going on and they said they are waiting for the new contract to kick in them they will change it. In January I called them again and they said I need to wait for the first payment to go through. On Thursday the 05th of Mach 2015 I called the Cell C upgrade/migrations again and they said it's possible to change to the package but I will be charged R500.00 once off.<br> <br> In addition to that, I was told that the monthly subscription have been changed from R229.00 per month to R239.00 as per the terms and conditions I si