RS
Rasesh S

1 reviews | Active since Jun 2015

01 Sept 2015, 10:32

Migration Fee

In July of 2015 my existing contract was due for an upgrade,I called the national Cell C call centre and was advised of various options ( there was never mention of any migration fee) the call centre lady confirmed that my last day of debit will be August for my old contract and from September onward I will just pay for my new contract ... I then proceeded to my nearest Cell C store at boulders Midrand and was assisted by the saleslady, she confirmed that there would be a connection fee of R100.00 , once again no mention of a \ Migration fee""

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Replies (1)
Cell C
Cell C's reply01 Sept 2015, 10:40
Official
Hello Hash33,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,