AL
Anna L
1 reviews | Active since May 2021
03 Jun 2021, 11:24
MIGRATING VUMATAL
Good day, I received an email that Vumatel is migrating and payments are up with R250 per month for the 20mbp. This is rediculous. I did send so many emails, but no reply. Please assist me urgently, because debit order is on the 15th monthly. Contract expiring October 2021. Installment from R699 up to R950 per month. Please contact me ***
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
03 Jun 2021, 11:59Good day Anna
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
Your query has been escalated.
We will revert with feedback.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
Your query has been escalated.
We will revert with feedback.
^YM
Best regards,
Cell C's reply03 Jun 2021, 11:59
Official
Good day Anna
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
Your query has been escalated.
We will revert with feedback.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
Your query has been escalated.
We will revert with feedback.
^YM
Best regards,
AL
Anna L's updateReviewer Update
03 Jun 2021, 12:09I will appreciate speedy feedback. Vumatel can charge their new clients the new price and let our old clients stays on our packages.
AL
Anna L's update03 Jun 2021, 12:09
Reviewer Update
I will appreciate speedy feedback. Vumatel can charge their new clients the new price and let our old clients stays on our packages.
Cell C's replyOfficial
03 Jun 2021, 12:35Do expect further communication.
^YM
^YM
Best regards,
Cell C's reply03 Jun 2021, 12:35
Official
Do expect further communication.
^YM
^YM
Best regards,