Mickey Mouse Company

<p>I cancelled my contract at the end of January; I actually made full payment for the contract before cancelling it. To my surprise actually not cos Cell C did this before, they have debited my account for the full amount. I went to the store to complain, they were helpful and logged a case advising me that the money will be returned in 24/48 hrs. It has been a week and Cell C has not returned my money. I went back to the store and they advised that I need to wait another 24/48 hrs. Is this a Mickey Mouse company or is Cell C *****ing loyal people’s money to run their company. This is the second time that this has happen to me. The first time it went on for 6 months were they tried to debit my account, I was on the call for 2 hours then only it got sorted out. I am not prepared to sit again for two hours on the phone. Looks like Cell C needs to get a new account system instead of messing up people’s lives.</p>