AA
Aneesa A

1 reviews | Active since Jul 2016

18 Apr 2019, 10:07

MICHELINE IS A REAL ASSET

The vetting department is using out dated credit checks and telling people they do not qualify for credit. Westgate mall manager has no people s****s and basically told me that if Head office decline me there is nothing he an do. As a manager you look like you interested in your clients complaint, you pick up the phone with your vetting department and request to speak to a manager and you fight for your clients right. He is really not displaying characteristics of a good manager. A HUGE THANK you to Michelene who works there for going the extra mile and taking my clearance certificate and questioning her vetting department by asking HOW DID THIS CLIENT BUT A HOUSE OF R900 thousand 6 months ago and her name is cleared by ITC in possession of aF19 issued by the credit bureau but CELL C says she is under debt review. Even the people handling hello peter has not come back to SERVICE SUCKS ... Thanks Michelene for the help.

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Replies (1)
Cell C
Cell C's reply18 Apr 2019, 11:24
Official
Thumbs up to  Michelene  for the great service! 

We are proud and happy with  Michelene 's great service towards our customers and we'll gladly share your compliment with her direct manager for further recognition. 

Have a lovely day further. 

Regards 
DA