NN
Newi N

1 reviews | Active since Jan 2020

09 Jan 2020, 16:17

MiAssist is not picking up my calls.

I have a cell phone contract with cell c , how ever I am paying for miAssist and honesty I don't know what it is . I tried to call the miAssist line but they are not picking up . I went to cell c store for help but still they are not picking up . My bill is too much and I'm paying for something I do not know. Can you please help me to get hold of them and cancel miAssist service.

0
Replies (5)
Cell C
Cell C's reply09 Jan 2020, 18:54
Official
Good Day Newi 

Thank you for making contact with Cell C regarding your MiAssist service. 

The request has been sent to the relevant team to action and we will be making contact with you as soon as possible with feedback.

^NS 
NN
Newi N's update09 Jan 2020, 19:05
Reviewer Update
Okay thanks, I will patiently wait for a good feedback.
NN
Newi N's update10 Jan 2020, 13:06
Reviewer Update
I'm still waiting to hear from the cell c team regarding the miAssist cancellation. Please help me.
NN
Newi N's update10 Jan 2020, 13:09
Reviewer Update
Please resolve my query, I don't want to be billed for something I do not know.
NN
Newi N's update10 Jan 2020, 13:35
Reviewer Update
I'm so frustrated right now I tried calling miAssist line *** , this time around it didn't even ring twice they hang up the call . I'm even thinking of cancelling my contract with cell c ,for them to stop taking money from me for some service that I do not even know what is all about ☹ even the customer line is not assisting me to cancel this service.