TM
Tebello M

1 reviews | Active since Dec 2018

20 Nov 2019, 10:52

MiAssist and terrible service

I have had the worse experience ever with cancelling a MiAssist package that was forced onto to me. I have spoken to countless call Centre agents, and even had an exchange of emails with a *** who assured me that this subscription has been canceled. Three months later I am still being billed for MiAssist even after receiving sms's that this has been canceled. I am always told to call the MiAssist number which is never answered. Will I be refunded for all these ********ly debited amounts?

Is this the service that Cell C offers to its clients? This is surely the first and the last time I use cell C!

0
Replies (1)
Cell C
Cell C's reply20 Nov 2019, 11:16
Official
Good day Tebello Lolo Mo***eng 

Thank you for getting in touch. 

We have responded to your post on Twitter. Our Support team will be in touch. 

^NT