MESSED UP SUPPLY CHAIN

I went to Cell C Cleary Park last Saturday 24th January 2015 to get myself a long overdue new mobile phone. All necessary documentation was provided and contract was approved. The branch however did not have the phone I requested in stock. I was informed by a very friendly sales assistant that they were expecting stock Monday 26th or Tuesday 27th and that they'd call me to let me know so I could collect the device.<br> <br> It is now Thursday the 29th January and I still haven't received my phone. I've been calling the sales assistant everyday since Monday to find out whether they've received the \stock which was supposed to have been in their store Monday or Tuesday". I cannot blame the sales assistant because she has no control over what Cell C Head Office sends to their branch. <br> <br> I have now reached the point where I have requested that the sales assistant cancel the contract should I not receive my phone today. <br> <br> This is no way to do business. I've been using the network for quite a few years but I've also been tempted to change my service provider quite a few times too. I sincerely hope"