NT
Nomvula T
1 reviews | Active since Dec 2019
13 Feb 2025, 10:28
Medioca service
The worst kind of service on cellc call center, treating paying customer like ****, the cancellation department is non existent, agents 1 speaks to are rude and dont mind dropping a call on a person. cellc cancel my contract
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Cell C's replyOfficial
13 Feb 2025, 11:19Dear Nomvula,
Thank you for reaching out, and we sincerely apologize for the frustration you've experienced with our call centre and cancellation department.
Please be assured that we are taking your feedback seriously, and we will investigate the issues you’ve raised regarding the quality of service and the treatment you’ve received. We will also prioritize assisting you with your contract cancellation query.One of our team members will reach out to you shortly to address your concerns and ensure this matter is resolved as quickly as possible.
Kind regards,
Cell C | NZ
Thank you for reaching out, and we sincerely apologize for the frustration you've experienced with our call centre and cancellation department.
Please be assured that we are taking your feedback seriously, and we will investigate the issues you’ve raised regarding the quality of service and the treatment you’ve received. We will also prioritize assisting you with your contract cancellation query.One of our team members will reach out to you shortly to address your concerns and ensure this matter is resolved as quickly as possible.
Kind regards,
Cell C | NZ
Best regards,
Cell C's reply13 Feb 2025, 11:19
Official
Dear Nomvula,
Thank you for reaching out, and we sincerely apologize for the frustration you've experienced with our call centre and cancellation department.
Please be assured that we are taking your feedback seriously, and we will investigate the issues you’ve raised regarding the quality of service and the treatment you’ve received. We will also prioritize assisting you with your contract cancellation query.One of our team members will reach out to you shortly to address your concerns and ensure this matter is resolved as quickly as possible.
Kind regards,
Cell C | NZ
Thank you for reaching out, and we sincerely apologize for the frustration you've experienced with our call centre and cancellation department.
Please be assured that we are taking your feedback seriously, and we will investigate the issues you’ve raised regarding the quality of service and the treatment you’ve received. We will also prioritize assisting you with your contract cancellation query.One of our team members will reach out to you shortly to address your concerns and ensure this matter is resolved as quickly as possible.
Kind regards,
Cell C | NZ
Best regards,