****med by Cell C

My previous contract with this service provider came to an end on the 7 August 2023. Due to my experience with them I had decided not to upgrade my contract. Two weeks after my contract expired, I received a call from a Cell C agent named Yugandra Naidoo and I was interested in a promotion they had at the time. He convinced me to update and to my surprise at the end of the month, the debit order was 4 times what was sold to me. When I called Cell C to correct this or cancel, I've been told that they have to escalate as it is too late to cancel the contract. Cell C just never fails to disappoint and their service is so poor that their agents do not even have the patience with their clients. I am furious...they deserve a 0 rating.