MBD on my case about a paid account

Good day <br> <br> To date - no one has called me regarding the below query . <br> <br> I would like someone to contact me as it is such a mess getting through to the right person within your company . <br> <br> Since all your calls are recorded -I would like the call pulled where the consultant advised me that the amount I paid was the last one to be paid on this contract . <br> <br> 4 years down the line you are harassing me about a bill I know was settled and this was confirmed with ITC as well. <br> <br> Please check your records and come back to me with a resolution . <br> <br> Regards<br> Yve<br> <br> ---<br> From: edcescalatedqueries<br> Sent: 2014/07/30 07:55 AM<br> To: Me<br> Subject: RE: Website Enquiry - Write us<br> <br> Good Morning <br> <br> Please note that the amount is for the last bill dated 01/01/2011 ,your contract ended on January 2011 and the contract was cancelled in January 2011 so you are liable for the last bill amount .<br> <br> Regards Prishen<br> ---<br>