Mandate not correctly loaded

Item: Cell C
Rating: 1
Author: Nondumiso K

Cellc take on my account when ever they feel like doing it failing to load a correct debit check mandate the agent Nyaleng Masevhelele made me pay more than outstanding then took a debit order on an incorrect date 26/03/2023 after I emailed the proof of payment ofR1770 the installation is incorrect and they change me unpaid debit order fees when they are the one that don't load correct detail Agent kept asking questions that are not helping solve this, this is my bureau status cellc is affecting

Helpful (0)

Replies (3)

Cell C's replyOfficial

27 Mar 2023, 12:36

Dear Nondumiso,

Thank you for contacting Cell C.

Please receive our sincerest apologies for the unpleasant service received.

Kindly note that your case *** is still pending and it will be resolved as soon as possible.

Feedback will be communicated to you as soon as it's available.

Regards
^GN

Best regards,

Cell C's reply27 Mar 2023, 12:36

Official

Best regards,

Nondumiso K's updateReviewer Update

27 Mar 2023, 14:36

Had one miss call from cellc as I am also at work then cellc send email tried to contact you not successful wow

Nondumiso K's update27 Mar 2023, 14:36

Reviewer Update

Had one miss call from cellc as I am also at work then cellc send email tried to contact you not successful wow

Cell C's replyOfficial

27 Mar 2023, 15:34

We will make another attempt.

Regards
^GN

Best regards,

Cell C's reply27 Mar 2023, 15:34

Official

We will make another attempt.

Regards
^GN

Best regards,

Mandate not correctly loaded

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