sG
sugen G
1 reviews | Active since Feb 2016
11 Dec 2017, 18:59
Management
I wanted a deal I was misadvised. I do not want the deal any more you can keep your business since your service is pathetic.
The management above store level who called herself a regional manager need to get customer service training.
I made a statememt "I can leave the store unhappy its perfectly fine you did not make the deal Cellc made the deal its out of your control " the regional manager reply was " correct"
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
12 Dec 2017, 07:36Good morning Sugen
Sincere apologies for the poor service and the manner in which this matter was handled. This is not the norm or standard of service we want for our customers.
We will escalate this matter for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Dec 2017, 07:36
Official
Good morning Sugen
Sincere apologies for the poor service and the manner in which this matter was handled. This is not the norm or standard of service we want for our customers.
We will escalate this matter for further assistance.
Regards
Cell C | PN
Best regards,