MT
Micah T
1 reviews | Active since Mar 2019
08 Apr 2022, 16:30
Mad as Hell
My cellphone account went into arrears in Aug 21. Cell C than Cancelled my cellphone account effective 31st December 2021, without notifying me. I attempted to make arrangements to settle the outstanding debt and pay for the current months beyond Dec 21. All this time, no one informed me that my account was cancelled. Once the arrears was paid up i called the call center to re-activate my account only to find it has been cancelled. I am definitely contacting the ombudsman regarding this issue
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Replies (3)0
Replies (3)
Cell C's replyOfficial
08 Apr 2022, 17:58Hi Micah
Thank you for reaching out.
Kindly Private your ID number so we can view your profile.
^NH
Thank you for reaching out.
Kindly Private your ID number so we can view your profile.
^NH
Cell C's reply08 Apr 2022, 17:58
Official
Hi Micah
Thank you for reaching out.
Kindly Private your ID number so we can view your profile.
^NH
Thank you for reaching out.
Kindly Private your ID number so we can view your profile.
^NH
Cell C's replyOfficial
08 Apr 2022, 19:08Your account was permanently deactivated due to non payment and it is still in areas.
^NH
^NH
Cell C's reply08 Apr 2022, 19:08
Official
Your account was permanently deactivated due to non payment and it is still in areas.
^NH
^NH
Cell C's replyOfficial
10 Apr 2022, 14:14We have responded to your email.
^NH
^NH
Cell C's reply10 Apr 2022, 14:14
Official
We have responded to your email.
^NH
^NH