AM
Audrey M
1 reviews | Active since Sept 2013
19 Jun 2025, 17:48
*********ly debiting my account
On the 14th of June 2025, I decided to return your many calls and also clearly made the mistake of renewing my contract with you, seemingly. During the conversation, we agreed on a dr amount for a period of 2 years, however, in true CellC style, you decided to double debit me 5 days later!!!!!! Your ********* behaviour needs to be brought to book!
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Replies (1)Cell C's replyOfficial
19 Jun 2025, 18:24Dear Audrey Majadibodu
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience caused by the unexpected debit.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience caused by the unexpected debit.
Please be assured that the matter will be escalated to our support team for urgent review. One of our consultants will be in touch with you shortly to assist in resolving this issue.
We appreciate your patience and the opportunity to make this right.
Regards
Cell C | NT
Cell C's reply19 Jun 2025, 18:24
Official
Dear Audrey Majadibodu
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience caused by the unexpected debit.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience caused by the unexpected debit.
Please be assured that the matter will be escalated to our support team for urgent review. One of our consultants will be in touch with you shortly to assist in resolving this issue.
We appreciate your patience and the opportunity to make this right.
Regards
Cell C | NT
