Loyal customer get shut service for new contract upgrade

<p>I have been a client of CellC for 8/9 years. There was never a month that my debit order was NOT paid.</p> <p>I have upgrated last year December 2015. I had Lumia 1020 which never gave me any problems.</p> <p>I decided to go for the 950 XL which they had to order at that time as it was not even in the stores.</p> <p>I kept on informing them that my speaker is problematic. I booked the device in on the 6/7 May.</p> <p>On the 21st I collect my device and were informed that 'Beyond Economical Repairs".. MY device is 5 months old.</p> <p>I cannot use the device unless it used with headphones or on speaker... CellC should report or replace this device as they are the distributors for all cellphone and it should not be the clients issue to fight these battles.</p> <p>I am Extremely disappionted in this service. </p>