TT
Tammy T
1 reviews | Active since Mar 2013
18 Jun 2020, 21:07
Low quality product
The qualify of your sim card is very low, I have had a contract sim just over a year and it has been out off service for close to 2 months. This sim is never removed from the phone but it's now damaged out off service. On another phone my Vodacom sim has been there for ever and in life generally I have never seen or heard of such. What quality are you on about and now I have to pay R50 or R150 to be reconnected, this is more like a yearly service to you sorry but I'm roo young to subscribe to such!!!
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
19 Jun 2020, 07:16Good Day
Thank you for making contact with Cell C regarding your SIM card.
Please note that once a device and SIM card are signed off to you the maintenance of those products becomes your responsibility. If the SIM card is damaged, you need to buy a new Cell C SIM card that is not RICA'd and let us know once you have it. A SIM swap needs to be done for you to get back online.
^NS
Thank you for making contact with Cell C regarding your SIM card.
Please note that once a device and SIM card are signed off to you the maintenance of those products becomes your responsibility. If the SIM card is damaged, you need to buy a new Cell C SIM card that is not RICA'd and let us know once you have it. A SIM swap needs to be done for you to get back online.
^NS
Cell C's reply19 Jun 2020, 07:16
Official
Good Day
Thank you for making contact with Cell C regarding your SIM card.
Please note that once a device and SIM card are signed off to you the maintenance of those products becomes your responsibility. If the SIM card is damaged, you need to buy a new Cell C SIM card that is not RICA'd and let us know once you have it. A SIM swap needs to be done for you to get back online.
^NS
Thank you for making contact with Cell C regarding your SIM card.
Please note that once a device and SIM card are signed off to you the maintenance of those products becomes your responsibility. If the SIM card is damaged, you need to buy a new Cell C SIM card that is not RICA'd and let us know once you have it. A SIM swap needs to be done for you to get back online.
^NS
TT
Tammy T's updateReviewer Update
19 Jun 2020, 09:06I have bought the sim card, I'm more appalled by the money I have to pay on top of my nearly R1000 contract!
TT
Tammy T's update19 Jun 2020, 09:06
Reviewer Update
I have bought the sim card, I'm more appalled by the money I have to pay on top of my nearly R1000 contract!
Cell C's replyOfficial
19 Jun 2020, 10:06May we have the RICA serial number of the new SIM card?
^NS
^NS
Cell C's reply19 Jun 2020, 10:06
Official
May we have the RICA serial number of the new SIM card?
^NS
^NS
TT
Tammy T's updateReviewer Update
19 Jun 2020, 13:11***
TT
Tammy T's update19 Jun 2020, 13:11
Reviewer Update
***
Cell C's replyOfficial
19 Jun 2020, 14:10Kindly send it via private message as it is blurred out.
^NS
^NS
Cell C's reply19 Jun 2020, 14:10
Official
Kindly send it via private message as it is blurred out.
^NS
^NS
TT
Tammy T's updateReviewer Update
19 Jun 2020, 14:21To which address do I send it to?
TT
Tammy T's update19 Jun 2020, 14:21
Reviewer Update
To which address do I send it to?
Cell C's replyOfficial
19 Jun 2020, 14:54Thank you, please expect our call.
^NS
^NS
Cell C's reply19 Jun 2020, 14:54
Official
Thank you, please expect our call.
^NS
^NS