DL
Daniel L
1 reviews | Active since Oct 2014
03 Mar 2016, 14:34
Lost my number
Cell C sold me a data contract and I paid it up at which point it was cancelled.<br> A few days ago I phoned the retention department to ask if I can keep my number. They said yes they can reserve the number for me and then they can re-activate it on the new pre-paid SIM.<br> I got the new SIM and called the retention dept but was disappointed to learn that APPARENTLY it suddenly became IMPOSSIBLE for me to get my number back.<br> I guess I will move to a new network now.<br>
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Replies (1)Cell C's replyOfficial
03 Mar 2016, 14:43Hello d****er1977,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Mar 2016, 14:43
Official
Hello d****er1977,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
