CZ
Cecilia Z

1 reviews | Active since Dec 2018

18 Nov 2022, 08:47

Loosing data due to network unavailable

We have suffered for almost 3 to 4 now with network in the morning during the day at night it's like we carring demo phones you recharge with data when you try to search no network we end up loosing more when it comes back data gone and Cell C doesn't even compansate us for the inconvenience caused. Telkom gives us 1gig of data if we are inconvenience by any way that's real customer service and thanks to Telkom for being considerate. I've been buying a lot of hourly cell C data due to that but I loose it also.

0
Replies (1)
Cell C
Cell C's reply18 Nov 2022, 09:14
Official
Dear Cecilia Zungu,

Thank you for contacting Cell C regarding your network connection query.
 
Kindly receive our apologies for the unpleasant experience.  We have escalated your query to our team and one of our consultants will contact you to further assist. Regards
 ^ZM