FB
Frank B
1 reviews | Active since Mar 2015
22 May 2018, 07:51
Loosing airtime
I have found that if you still have minutes and data left on your contract at the end of the month Cell C just takes it away and you loose it. Been to the branch they just say its the new rules and there is nothing they can do about this. Why cant they carry it over it is just another way of legal theft to the consumers. Logged a complaint at ICASA but they don't even bother acknowledging complaint
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Replies (2)
Cell C's replyOfficial
22 May 2018, 08:07Good morning Frank
We will get one of our team members to contact you and provide clarity. You can carry over your unused data by purchasing another data bundle before it expires. Example, if you buy 200MB of data for R49 which is valid for 30 days then before it expires you buy another bundle and carry over your unused data. Dial *109#
Regards
Cell C | PN
Best regards,
Cell C's reply22 May 2018, 08:07
Official
Good morning Frank
We will get one of our team members to contact you and provide clarity. You can carry over your unused data by purchasing another data bundle before it expires. Example, if you buy 200MB of data for R49 which is valid for 30 days then before it expires you buy another bundle and carry over your unused data. Dial *109#
Regards
Cell C | PN
Best regards,
FB
Frank B's updateReviewer Update
22 May 2018, 08:19I am not too interested in Data its my minutes that is being taken away ****** I paid for it on my contract. Why must I buy more data to carry over also another way of *****ing you
FB
Frank B's update22 May 2018, 08:19
Reviewer Update
I am not too interested in Data its my minutes that is being taken away ****** I paid for it on my contract. Why must I buy more data to carry over also another way of *****ing you