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Verushka N

1 reviews | Active since Dec 2014

24 May 2015, 23:13

Looks like CellC has done it again!

I have lost track on how many times I have complained about CellC and how many times I have dealt with them and listened to their false promises. 1) CellC cellphone contract was suppose to be cancelled? But they still debit the money. Sim card balances shows 0. In the store they give us **** and say we cant cancel it now...What the hell? People from CellC came to my house to inspect the problem. They said there is no signal here dew to the lack of towers, they don't know when or if towers will be build. CellC agreed to cancel the contract(only had 3 months left), but have to return the phone (their property) CellC accepted that we will wait 3 months, then they will cancel the contract. BUT we still paying after they were suppose to cancel it. 2)I have a CellC ipad sim: R99 pm 1G

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Replies (1)
Cell C
Cell C's reply25 May 2015, 08:33
Official
Hello verush1990,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN