long time client now disgusted

<p>I have been a customer having cell c contracts for the past 6-8 years. despite the minor problems I have always stayed loyal and compliant.</p> <p>i had an issue with my fone where apps began to auto update. now i was confident in the fact that i always had a R50 cap on my accounts which was instated by Cell C gateway and confirmed everytime i upgraded. i was shocked to receive a sms saying my debit in february will be R609, when i queries who authorised the limit i was told it was standard from inception. they have no record of the R50 cap and now i have no choice but to pay the R609.</p> <p>how can i trust their records or if they were even checked? this is typical cell c bull**** like you always here about and i'm sure i am not the only "little guy, on the street" being rolled over by their gestapo policies.</p> <p> </p> <p>i can't wait to cancel this contract and have nothing to do with cell c ever again. i will be sure to advise all and sundry to never ever deal with such a company.</p> <p> </p> <p>Ken </p>