RR
Reitz R
1 reviews | Active since Aug 2016
01 Mar 2018, 16:20
Long Repair Time
Booked in my broken phone 4 weeks ago It's a Huawei which received 2 free screen repairs. Still, have not received the repaired phone back.
Helpful (0)
Replies (10)0
Replies (10)
Cell C's replyOfficial
02 Mar 2018, 07:12Our team will be contacting you in order to assist and provide feedback on your repair.
Regards
Cell C | DA
Best regards,
Cell C's reply02 Mar 2018, 07:12
Official
Our team will be contacting you in order to assist and provide feedback on your repair.
Regards
Cell C | DA
Best regards,
RR
Reitz R's updateReviewer Update
02 Mar 2018, 10:59Was contacted by your service department they were very helpful in confirming that the phone has indeed been booked. Sitting without a phone for 4 weeks is very unacceptable. Cant, you send a temporary phone?
RR
Reitz R's update02 Mar 2018, 10:59
Reviewer Update
Was contacted by your service department they were very helpful in confirming that the phone has indeed been booked. Sitting without a phone for 4 weeks is very unacceptable. Cant, you send a temporary phone?
Cell C's replyOfficial
02 Mar 2018, 11:46Thank you for your feedback. We are delighted to hear that you have been assisted.
Unfortunately, C-Surance does not offer loan devices.
Regards
Cell C | DA
Best regards,
Cell C's reply02 Mar 2018, 11:46
Official
Thank you for your feedback. We are delighted to hear that you have been assisted.
Unfortunately, C-Surance does not offer loan devices.
Regards
Cell C | DA
Best regards,
Cell C's replyOfficial
02 Mar 2018, 11:46Thank you for your feedback. We are delighted to hear that you have been assisted.
Unfortunately, C-Surance does not offer loan devices.
Regards
Cell C | DA
Best regards,
Cell C's reply02 Mar 2018, 11:46
Official
Thank you for your feedback. We are delighted to hear that you have been assisted.
Unfortunately, C-Surance does not offer loan devices.
Regards
Cell C | DA
Best regards,
RR
Reitz R's updateReviewer Update
02 Mar 2018, 13:52Cell C repairs especially Loch Logan Waterfront is not recommended to do business with. You could not fix this issue in a timely manner and this reflects badly on you after sales service. Can you at least give me a timeline?
RR
Reitz R's update02 Mar 2018, 13:52
Reviewer Update
Cell C repairs especially Loch Logan Waterfront is not recommended to do business with. You could not fix this issue in a timely manner and this reflects badly on you after sales service. Can you at least give me a timeline?
RR
Reitz R's updateReviewer Update
05 Mar 2018, 11:06Hi Cell C,
Any updates on this phone?
Kind Regards
RR
Reitz R's update05 Mar 2018, 11:06
Reviewer Update
Hi Cell C,
Any updates on this phone?
Kind Regards
Cell C's replyOfficial
05 Mar 2018, 11:23Good morning Reitz
We'll get someone to follow up on this and feedback will be provided.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Mar 2018, 11:23
Official
Good morning Reitz
We'll get someone to follow up on this and feedback will be provided.
Regards
Cell C | PN
Best regards,
RR
Reitz R's updateReviewer Update
06 Mar 2018, 16:48Hi, nobody has contacted me thus far.
RR
Reitz R's update06 Mar 2018, 16:48
Reviewer Update
Hi, nobody has contacted me thus far.
Cell C's replyOfficial
07 Mar 2018, 10:32Good morning Reitz
Sincere apologies for the poor service. We'll get someone to contact you.
Regards
Cell C | PN
Best regards,
Cell C's reply07 Mar 2018, 10:32
Official
Good morning Reitz
Sincere apologies for the poor service. We'll get someone to contact you.
Regards
Cell C | PN
Best regards,
RR
Reitz R's updateReviewer Update
07 Mar 2018, 16:05Hi, nobody has contacted me thus far.
RR
Reitz R's update07 Mar 2018, 16:05
Reviewer Update
Hi, nobody has contacted me thus far.